Design And Control Of Workflow Processes
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A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The main formalism used for the modeling of workflows is the Petri net. Many - isting notions to define several relevant properties have been adopted, such as the workflow net and the soundness notion. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. The focus of workflow modeling in this monograph is (a) to support simulation and analysis of workflows and (b) to specify a new workflow design. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, knowledge management, costing, and budgeting. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. The first issue is how workflows can be adequately modeled. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflow mod- ing is an indispensable activity to support any reasoning about workflows.
Books > Business and Management
Design And Control Of Workflow Processes
Books > Business and Management
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